Warranty Policy

At Xecure LLC, we stand behind the quality and performance of our products. Our 1-Year Warranty is designed to provide you with peace of mind and assurance in your purchases. Please review the details of our warranty policy below.

Coverage

Our warranty covers defects in materials and workmanship for a period of one year from the date of purchase. If you experience any issues with your product during this period, we will repair or replace it at no additional cost to you, provided that the product has been used according to the manufacturer's instructions.

Exclusions

This warranty does not cover:

• Damage caused by misuse, neglect, or improper handling.
• Normal wear and tear, including but not limited to scratches, dents, or other cosmetic damage.
• Damage resulting from unauthorized repairs or modifications.
• Products that have been used for commercial or rental purposes.

How to Claim Your Warranty

To initiate a warranty claim, please contact our customer service team at support@xecure.shop or call +1 (786) 307-4767. Provide your order number, a description of the issue, and any relevant photos. Our team will review your claim and guide you through the process.

Repair or Replacement

Upon approval of your warranty claim, we will either repair the defective item or replace it with a similar product at our discretion. If the exact product is no longer available, we will offer you a comparable alternative.

Shipping Costs

Xecure LLC will cover the shipping costs for returning defective products under warranty. However, you will be responsible for shipping costs associated with returns for any other reason. We recommend using a trackable shipping service to ensure the safe return of your product.